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	<title>Comments on: Irony: Good Service to Bad Service to Good Service</title>
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	<link>http://www.nicholasgoodman.com/bt/blog/2007/08/30/irony-good-service-to-bad-service-to-good-service/</link>
	<description>Musings on reporting, OLAP, ETL, open source</description>
	<pubDate>Thu, 08 Jan 2009 12:37:06 +0000</pubDate>
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		<title>By: Matt Casters</title>
		<link>http://www.nicholasgoodman.com/bt/blog/2007/08/30/irony-good-service-to-bad-service-to-good-service/#comment-73913</link>
		<dc:creator>Matt Casters</dc:creator>
		<pubDate>Sat, 01 Sep 2007 19:17:54 +0000</pubDate>
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		<description>Seems like you and Thomas have somewhat the same experience. 

http://www.sherito.org/2007/08/20/1187614440000.html

I must say that the last 2 times I moved I had the same problems as well.  These companies should do a customer retention analyses some day.  I bet it would show that it's at an all time low.  I bet that loyalty is completely down the drain these days.

Oh well, there is no point in letting it affect your blood pressure in a negative way.  These days there's usually a second option and in a few weeks you'll probably forget about it. :-)

Congratulations on the move.

Matt</description>
		<content:encoded><![CDATA[<p>Seems like you and Thomas have somewhat the same experience. </p>
<p><a href="http://www.sherito.org/2007/08/20/1187614440000.html" rel="nofollow">http://www.sherito.org/2007/08/20/1187614440000.html</a></p>
<p>I must say that the last 2 times I moved I had the same problems as well.  These companies should do a customer retention analyses some day.  I bet it would show that it&#8217;s at an all time low.  I bet that loyalty is completely down the drain these days.</p>
<p>Oh well, there is no point in letting it affect your blood pressure in a negative way.  These days there&#8217;s usually a second option and in a few weeks you&#8217;ll probably forget about it. <img src='http://www.nicholasgoodman.com/bt/blog/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Congratulations on the move.</p>
<p>Matt</p>
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